jijikk Privacy
Policy

1.1  jijikk (referred to as "jijikk," "we," "us," or "our" throughout this Privacy Policy) is the data controller responsible for the personal information collected through jijikk.org and all services offered on the platform.

1.2  jijikk is a PAGCOR-licensed online gaming platform registered and operating in the Republic of the Philippines. Our principal place of business and the jurisdiction governing our data handling practices is the Philippines. All data processing activities are conducted in accordance with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and the regulations of the National Privacy Commission.

1.3  For questions about this Privacy Policy or your personal data, please contact jijikk's Data Protection Officer at [email protected]. All data subject requests and privacy complaints will be directed to the Data Protection Officer for review and response.

2.1  jijikk collects personal information that is necessary and proportionate to the purposes described in Section 4 of this Policy. The categories of personal data we collect, and the circumstances in which we collect them, are set out below.

2.2  jijikk does not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. We do not collect racial, ethnic, political, or religious data. Health information is only collected in the context of voluntary responsible gaming self-assessment tools.

3.1  Directly from You. The majority of personal data jijikk holds is provided directly by you during registration, KYC verification, deposit and withdrawal requests, communication with our support team, and participation in voluntary surveys or promotions.

3.2  Automatically During Platform Use. Technical and behavioral data — including IP addresses, device identifiers, session logs, and game activity — is collected automatically when you access jijikk.org. This collection occurs through server logs, session cookies, and platform analytics tools operated by or on behalf of jijikk.

3.3  From Third-Party Verification Services. In connection with KYC and Anti-Money Laundering compliance, jijikk may use third-party identity verification services to verify the authenticity of identity documents you submit. These services process your data on jijikk's behalf under data processing agreements.

3.4  From Payment Processors. jijikk's integrated payment processors — including GCash, Maya, and bank transfer systems — may share transaction confirmation data with jijikk for wallet crediting and withdrawal reconciliation purposes.

4.1  jijikk processes personal data only for specific, legitimate purposes. The following table sets out the primary purposes for which we process personal data and the legal basis under the Philippine Data Privacy Act for each.

4.2  Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Consent-based communications (such as promotional emails) can be opted out of at any time by contacting [email protected].

5.1  jijikk does not sell your personal information to any third party. We share personal data only in the following circumstances and with the following categories of recipients:

• KYC and Identity Verification Providers — process identity documents submitted during account verification on jijikk's behalf, under data processing agreements with appropriate confidentiality and security obligations.
• Payment Processors — GCash, Maya, and bank payment service providers receive transaction data necessary to process your deposits and withdrawals.
• Platform Technology Providers — cloud hosting, database infrastructure, and cybersecurity service providers who process data on jijikk's behalf under strict data processing agreements.
• Game Content Providers — game providers such as PG Soft, Pragmatic Play, and Habanero may receive session-level game data for RNG integrity purposes and game dispute resolution.
• Customer Support Tools — communication platform providers used to manage player support interactions, subject to confidentiality obligations.

• PAGCOR — as jijikk's licensing authority, PAGCOR receives player and transaction data as required under jijikk's operating license conditions.
• Anti-Money Laundering Council (AMLC) — jijikk is a covered institution under the Anti-Money Laundering Act and is required by law to report covered and suspicious transactions to the AMLC.
• Philippine National Police, NBI, and other competent authorities — disclosure made pursuant to a valid legal order, court order, or lawful authority demand.

6.1  Some of jijikk's technology service providers and game content providers operate infrastructure outside the Philippines. Where personal data is transferred to servers or processors located outside the Philippines, jijikk ensures that adequate safeguards are in place in accordance with the National Privacy Commission's guidelines on cross-border data transfers.

6.2  Safeguards applicable to international transfers include contractual data processing agreements incorporating the National Privacy Commission's standard contractual clauses, and restriction of transfers to jurisdictions that maintain privacy protection standards materially equivalent to those required under Philippine law.

6.3  The majority of jijikk's core player data — including identity documents, wallet balances, and transaction records — is stored on servers located in the Philippines or in jurisdictions with adequate data protection frameworks recognized by the National Privacy Commission.

7.1  jijikk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer.

7.2  Upon expiry of the applicable retention period, jijikk will securely delete or irreversibly anonymize personal data unless further retention is required by a specific legal obligation or is necessary for the establishment, exercise, or defence of legal claims.

8.1  jijikk uses cookies and similar tracking technologies to operate core platform functionality, maintain login sessions, and analyze aggregate platform usage patterns. The following categories of cookies are used by jijikk:

• Strictly Necessary Cookies — required for the platform to function. These include session authentication cookies that keep you logged in during your jijikk session. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies — remember your preferences such as language settings and previously set responsible gaming limits. These improve your experience but are not strictly necessary for platform operation.
• Analytics Cookies — collect aggregated, anonymized data about how players navigate and use jijikk. This data helps jijikk improve the platform. Analytics data is processed in aggregate and is not linked to individual player identities.
• Security Cookies — used by jijikk's fraud detection and bot prevention systems to distinguish human players from automated traffic. These are essential for platform security.

8.2  jijikk does not use third-party advertising cookies or allow external advertising networks to place tracking technologies on jijikk.org. jijikk does not engage in cross-site behavioral advertising.

8.3  You may adjust your browser settings to refuse or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to remain logged in and use platform features. Cookie preferences can also be managed through the cookie settings tool available on jijikk.org.

9.1  jijikk implements a layered security programme to protect personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS Encryption — all data transmitted between your device and jijikk's servers is encrypted in transit using TLS encryption.
• Encrypted Data Storage — sensitive personal data including identity documents and financial records are encrypted at rest in jijikk's database systems.
• Access Controls — access to personal data is restricted on a strict need-to-know basis. jijikk staff access is role-based, logged, and subject to regular access reviews.
• Two-Factor Authentication — available to all players for account login and strongly recommended. Internal jijikk system access by staff requires multi-factor authentication.
• Regular Security Audits — jijikk conducts periodic security assessments including vulnerability scanning and penetration testing of its platform infrastructure.
• Incident Response Plan — jijikk maintains a documented data breach response plan aligned with National Privacy Commission notification requirements.

10.1  Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jijikk. To exercise any of these rights, please contact jijikk's Data Protection Officer at [email protected] with the subject line "Data Subject Request."

10.2  jijikk will respond to verified data subject requests within fifteen (15) business days. In cases involving complex requests or large volumes of data, jijikk may extend this period by a further fifteen (15) business days with written notice to you explaining the reason for the extension.

10.3  If you are not satisfied with jijikk's response to a data subject request or privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

11.1  If jijikk becomes aware that personal data has been collected from a person under the age of 21 through misrepresentation of age during registration, jijikk will immediately suspend the account, halt any pending transactions, and delete the data in accordance with applicable law and PAGCOR requirements. The matter will be reported to PAGCOR as required under jijikk's licensing conditions.

11.2  If you believe that a minor may have created a jijikk account, please notify jijikk immediately at [email protected] so that appropriate action can be taken. jijikk takes underage access seriously and responds to all such reports as a priority matter.

12.1  jijikk processes gaming activity data — including session duration, betting patterns, deposit frequency, and loss-to-deposit ratios — as part of its PAGCOR-mandated responsible gaming obligations. This processing is conducted to identify indicators of problem gambling behavior and to trigger appropriate interventions in accordance with jijikk's responsible gaming framework.

12.2  Where a player sets a self-exclusion order on their jijikk account, jijikk retains the data necessary to enforce the exclusion and prevent re-registration for the duration of the exclusion period. Self-exclusion records are retained for a minimum of seven years as required under PAGCOR's responsible gaming framework.

12.3  Voluntary self-assessment data — such as responses to problem gambling questionnaires — is treated as sensitive personal information and is processed only for responsible gaming purposes. It is not shared with third parties except where required by PAGCOR under its responsible gaming reporting obligations.

12.4  For more information about jijikk's responsible gaming tools and self-exclusion procedures, please visit our Responsible Gaming page.

13.1  In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jijikk will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required under the Philippine Data Privacy Act.

13.2  Where a breach is likely to result in a high risk to your rights — for example, unauthorized access to identity documents or financial data — jijikk will notify affected players directly via the email address registered to their account, without undue delay, with information about the nature of the breach, the data affected, the likely consequences, and the measures jijikk has taken or intends to take in response.

13.3  jijikk maintains a documented Incident Response Plan designed to ensure rapid containment and investigation of security incidents, minimize harm to affected players, and meet all statutory notification obligations.

14.1  jijikk reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or updated guidance from the National Privacy Commission or PAGCOR.

14.2  Material changes to this Privacy Policy will be communicated to registered players via the email address associated with their jijikk account at least seven (7) days before the changes take effect. Non-material changes — such as corrections to typographical errors or clarifications that do not affect the substance of the Policy — may be published without advance notice.

14.3  The current version of this Privacy Policy, including the effective date, is always published on this page. We encourage you to review this Policy periodically. Continued use of the jijikk platform after any updates take effect constitutes acknowledgement of the updated Policy.

15.1  jijikk has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. The DPO is responsible for overseeing jijikk's data protection strategy, ensuring compliance with RA 10173, and serving as the primary contact for data subject requests and privacy complaints.

15.2  If you remain unsatisfied with jijikk's response to a privacy concern after contacting our DPO, you have the right to file a complaint directly with the National Privacy Commission of the Philippines. For information on how to file a complaint with the NPC, please visit privacy.gov.ph.

15.3  For information about jijikk's Terms and Conditions, please visit our Terms & Conditions page. For responsible gaming self-exclusion tools and support resources, please visit our Responsible Gaming page.